SAP Support Consultant (m/w/d)
Core
Central support contact for a fixed customer base in the SAP GTS environment, analyzing and resolving support requests and incidents to ensure smooth customs and export control processes.
Role type
SAP Support Consultant (Customs & Trade)
Builds
Stable support for SAP GTS systems and related logistics modules for fixed customers
Domain
SAP GTS, Customs, Export Control, Logistics
Deliverable
client delivery
Required skills
SAP GTS, SAP Logistics modules (SD, MM, WM/EWM, PP, QM, PM, TM), Incident management, System debugging, Key User support, Documentation
Preferred skills
Application Support, AMS, System maintenance
Technologies
SAP GTS, SAP ERP, External interfaces
Responsibilities
Analyze and resolve support requests and incidents (1st-3rd level), Ensure smooth customs and export control processes, Perform small customizing adjustments, Analyze and fix interface errors, Support and advise Key Users
Seniority
Mid-level, hands-on IC
