Technical Architect Cloud - React L3 Support
Core
Senior UI/Full-Stack Sustaining Engineer acting as the core technical escalation point for investigating, debugging, and resolving complex production defects and performance bottlenecks for enterprise customers.
Role type
Senior IC sustaining engineer (frontend/backend)
Builds
Production bug fixes, patches, and hotfixes for UI layers and Node.js backends
Domain
Enterprise software, frontend/backend maintenance
Deliverable
production ML models | product features
Required skills
ReactJS, Node.js, TypeScript, JavaScript (ES6+), HTML5, CSS3, Redux/Zustand/Context API, Express/NestJS, RESTful API integration, Chrome DevTools, React DevTools, Sentry/LogRocket/Datadog, Splunk/Kibana/Grafana/CloudWatch, Git workflows, CI/CD pipelines (GitHub Actions/Jenkins/GitLab CI)
Preferred skills
None stated
Technologies
ReactJS, Node.js, Express, NestJS, Redux, Zustand, Context API, Chrome DevTools, React DevTools, Sentry, LogRocket, Datadog, Splunk, Kibana, Grafana, CloudWatch, GitHub Actions, Jenkins, GitLab CI
Responsibilities
Investigate, reproduce, and resolve critical production defects and performance bottlenecks; Author clean, maintainable bug fixes, patches, and hotfixes; Utilize browser developer tools, network analyzers, APM tracing tools, and server-side log analytics to isolate issues in real time; Partner with core product engineering, QA, and SRE teams to drive issues to resolution; Document Root Cause Analyses (RCAs), author technical troubleshooting runbooks, and provide feedback to core product teams; Participate in a 24/7 rotational shift model to ensure SLA compliance for high-priority incidents (Sev-1 / Sev-2)
Seniority
Senior, hands-on IC