Support Engineer - AS400, RPGLE, CLLE & DB2
Core
Providing technical support and integration for AR applications built on IBM AS400 systems, bridging legacy infrastructure with modern web technologies.
Role type
Support Engineer (Legacy Systems & Integration)
Builds
Stable, scalable solutions for Blue Yonder Advanced Replenishment SaaS offering
Domain
Supply Chain / Retail Technology / Legacy Mainframe
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
IBM AS400 (iSeries) support, RPGLE/CLLE programming, DB2 database management, React JS, Node JS, SaaS deployment knowledge, stakeholder management, technical documentation, automation design
Preferred skills
Experience with Azure cloud architecture, cross-functional collaboration, continuous improvement initiatives
Technologies
IBM AS400, RPG ILE/CL400, DB2, MS Azure, React JS, Node JS
Responsibilities
Provide technical support during customer upgrades, deployments, and post-production phases; Resolve customer issues and manage expectations; Document learnings and create knowledge articles; Integrate AS400-based systems with modern web technologies; Collaborate with QA, Functional Architects, and Product Owners; Support high priority issues and contribute to continuous improvement initiatives
Seniority
Mid-level, hands-on IC