Support Services Supervisor
Core
Supervise non-technical staff, manage daily lab workflow, and ensure quality assurance in a medical/clinical laboratory setting.
Role type
Support Services Supervisor
Builds
Laboratory specimen preparation and analysis support
Domain
Healthcare / Clinical Laboratory
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision, training, workflow monitoring, staffing management, error resolution, quality assurance, policy administration
Preferred skills
Laboratory operations experience, supervisory experience, distribution experience, medical/clinical laboratory experience
Technologies
Microsoft Office
Responsibilities
Supervise day-to-day operations of non-technical staff, assist with preparation of laboratory specimens, monitor daily workflow and schedule coverage, ensure proper staffing for all shifts, research and resolve production errors, perform quality assurance checks, maintain Quality Assurance records, provide coaching and feedback to direct reports, administer and manage policies and procedures
Seniority
Mid-level, hands-on IC