Customer Collaboration Sr. Analyst - CPFR
Core
Lead collaborative forecasting and replenishment initiatives by integrating cross-functional data insights to optimize supply chain efficiency and support accurate inventory planning.
Role type
Sr. Analyst, CPFR & Supply Chain Operations
Builds
Dynamic demand planning models, CPFR strategies, and operational reports for inventory planning
Domain
Consumer Packaged Goods (CPG) / Supply Chain Management
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
CPFR strategy development, demand planning modeling, supply chain process optimization, cross-functional data integration, order accuracy monitoring, customer complaint resolution, staff training and mentoring, trend analysis, report generation, vendor and carrier coordination
Preferred skills
Data analytics platform proficiency, forecasting software expertise, escalated issue resolution, non-routine documentation handling, collaborative problem solving
Technologies
Forecasting software, data analytics platforms
Responsibilities
Lead collaborative forecasting and replenishment initiatives; Develop and implement innovative CPFR strategies; Utilize advanced analytics tools to create dynamic demand planning models; Facilitate communication between suppliers, vendors, carriers, and internal teams; Investigate and resolve complex customer complaints; Train and mentor junior staff; Monitor and ensure accuracy in order processing; Prepare detailed operational reports; Review and validate customer correspondence; Analyze customer survey results and order data for trends
Seniority
Senior, hands-on IC