SAP Berater* für SD mit Fokus auf Serviceprozesse und SAP CX Integration
Core
SAP consultant for Sales & Distribution (SD) focusing on service processes and SAP CX integration to design end-to-end sales and service workflows.
Role type
Senior SAP SD Consultant (Service & CX)
Builds
Integrated sales and service processes (Lead-to-Cash, Service-to-Cash) using SAP S/4HANA and SAP CX solutions.
Domain
Enterprise Resource Planning (ERP), Customer Experience (CX), Sales & Service
Required skills
SAP SD consulting, SAP S/4HANA, SAP CX (Sales Cloud, Service Cloud), End-to-End process design (Lead-to-Cash, Service-to-Cash), Requirement analysis, Project management
Preferred skills
SAP S/4 Service, Omnichannel processes, CRM/Commerce integration
Technologies
SAP S/4HANA, SAP CX, SAP Sales Cloud, SAP Service Cloud
Responsibilities
Advise clients on SAP SD with a focus on service-oriented business processes; Design end-to-end processes from quote to service fulfillment; Integrate SAP S/4HANA Sales & Service with SAP CX solutions; Support the introduction and optimization of service processes in a sales context; Work on omnichannel customer processes from CRM to service; Analyze requirements from business units and translate them into practical SAP solutions; Accompany projects from conception to implementation.
Seniority
Senior, hands-on IC
