Telephone Banker - Call Center- Bilingual English/Spanish Required - 1st shift
Core
Connect clients with banking solutions, uncover financial needs, and sell products like checking, savings, credit cards, CDs, IRAs, and loans.
Role type
Bilingual telephone banker (sales & service)
Builds
Banking products and services for retail clients
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Fluent English/Spanish (read/write/speak), relationship building, sales, risk management, product knowledge, objection handling
Preferred skills
Banking/financial industry experience, call center experience, telephone sales experience, retail/hospitality sales experience
Technologies
Computer systems for banking solutions
Responsibilities
Respond to customer inquiries and concerns, sell and fulfill banking products, quote rates and terms for banking solutions, identify client needs for licensed sales functions, manage risk in transactions
Seniority
Individual Contributor