CareerPlan

Senior Operations Team Lead

Jacksonville, USFull-time$63k–$124k2026-11-09 → 2026-11-10
Hybrid

Core

Overseeing the Wealth Management Performance Operations team to ensure accurate performance reporting, resolve data issues, and coordinate tasks for advisors and clients.

Role type

Senior Operations Team Lead

Builds

Performance reporting results on platforms for advisors and clients

Domain

Financial services / Wealth Management

Required skills

Process management, Risk management, Data analysis (Excel), Team leadership, SLA adherence, Process improvement, Financial data review, Training/coaching

Preferred skills

Wealth management product knowledge, Cross-functional collaboration, Retirement products knowledge

Technologies

Microsoft Excel

Responsibilities

Resolves day-to-day problems and executes deliverables, Applies knowledge of end-to-end processes and regulatory policy, Manages team workload and provides oversight, Evaluates efficiencies and implements process improvements, Maintains internal operational and financial controls, Serves as subject matter expert for training and coaching

Seniority

Senior, hands-on IC with leadership responsibilities