Telephone Banker - Call Center -East Providence - 2nd Shift (Evergreen)
Core
Connect clients with banking solutions to help achieve financial goals by balancing service requests and sales opportunities.
Role type
Telephone Banker (Call Center)
Builds
Banking products including checking/savings accounts, credit cards, CDs, IRAs, and loans
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Client Solutions Advisory, Customer Service, Sales, Risk Management, Problem Solving, Active Listening, Referral Identification, Research, Adaptability, Attention to Detail
Preferred skills
Banking/financial industry experience, Call center experience, Telephone sales experience
Technologies
Computers
Responsibilities
Work with clients to uncover financial needs and recommend products; Respond to customer inquiries and create customized solutions; Sell and fulfill banking products; Identify client needs for licensed sales functions and make referrals; Quote rates, terms, and programs; Manage risk in transactions
Seniority
Individual Contributor