Senior Banker - Bilingual Mandarin Required
Core
First point of contact for financial center clients, uncovering personal banking needs for individuals and small businesses, and connecting them to specialists.
Role type
Senior Banker (Client Advisor)
Builds
Consumer and small business banking solutions and strategies
Domain
Retail Banking
Deliverable
product features
Required skills
Client relationship building, sales experience, self-service technology training, regulatory compliance, critical thinking, time management, bilingual Mandarin
Preferred skills
Associate's or Bachelor's degree in business/finance, financial center experience, retail/sales experience, knowledge of banking products, Microsoft applications proficiency
Technologies
Self-service technologies, Digital Assisted Shopping platforms, Microsoft applications
Responsibilities
Partner with teams to provide consumer and small business solutions, assist and train clients on self-service transactions, optimize client experience using available resources, adhere to processes and laws for account operations, manage client interactions to meet bank and client needs
Seniority
Entry-level to Mid-level, hands-on IC