Senior Banker- Grand and Diamond Bar - Central Heights Market
Core
First point of contact for financial center clients, uncovering personal banking needs for individuals and small businesses, offering solutions, and connecting clients to specialists.
Role type
Senior Banker (Retail Banking)
Builds
Consumer and small business banking solutions, services, and strategies
Domain
Retail Banking / Financial Services
Deliverable
product features
Required skills
Client relationship management, sales, self-service technology training, account opening and maintenance, regulatory compliance, outbound calling, time management, problem solving
Preferred skills
Bilingual Korean, financial center experience, retail/sales experience in incentive environments, knowledge of banking products, Microsoft applications proficiency
Technologies
Self-service technologies, Digital Assisted Shopping platforms, Microsoft applications
Responsibilities
Partner with teams to provide consumer and small business solutions; Assist and train clients on self-service transactions; Leverage resources to optimize client experience; Adhere to processes and laws for account activities; Manage client interactions and regulatory requirements
Seniority
Entry-level to Mid-level, hands-on IC