CareerPlan

Process Design Consultant II

Charlotte, USFull-time2026-09-25 → 2026-11-11
On-site · United States

Core

Lead the analysis, design, and optimization of end-to-end operational processes for large corporate and commercial banking clients to drive cost, quality, and risk improvements.

Role type

Senior Process Design Consultant

Builds

Strategic change initiatives and optimized operational workflows for Global Treasury and Merchant Operations

Domain

Banking / Financial Services / Operations

Required skills

Strategic change management, Business case development, End-to-end integration, Executive communication, Cross-functional partnership, Risk mitigation planning, Stakeholder management, Project prioritization, Analytical thinking, Process mapping

Preferred skills

Six Sigma certification, Agile project management, BPM technology, Advanced degree in Business/Industrial Engineering

Technologies

Microsoft Office Suite (PowerPoint, Word, Excel, Visio, OneNote, SharePoint)

Responsibilities

Lead process owners through current-state analysis and solution design; Design and implement strategic change initiatives; Drive end-to-end workstream integration; Develop executive-level presentations and strategic updates; Partner with Operations, Product, Technology, and Risk to solve business challenges; Lead risk management and change adoption; Translate strategic objectives into actionable milestones.

Seniority

Senior, hands-on IC