Senior Technology Manager- Global Financial Crimes
Core
Lead production support and operational excellence for critical Sanctions and Anti-Money Laundering (AML) applications within the Global Financial Crimes portfolio.
Role type
Senior Technology Manager (Application Support Lead)
Builds
Highly available and resilient Sanctions and AML technology services
Domain
Banking / Financial Crimes / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Application support leadership, incident management, root cause analysis, batch processing management, business continuity planning, automation, observability, stakeholder management, team coaching
Preferred skills
Hadoop, Teradata, Informatica, cloud-based monitoring platforms, Agile practices
Technologies
Hadoop, Teradata, Informatica, cloud-based monitoring platforms
Responsibilities
Lead day-to-day production support activities ensuring platform stability and availability; Drive rapid diagnosis and resolution of production incidents; Manage application health, operational risk, and audit findings; Conduct root cause analysis and implement corrective actions; Monitor and manage complex batch processing environments; Lead application resiliency and disaster recovery testing; Drive automation initiatives and process improvements; Deliver executive-ready communications and service performance metrics.
Seniority
Senior, hands-on IC with management responsibilities