Financial Center Assistant Manager - Transit Road Financial Center
Core
Manage a financial center (FC) operations, ensuring smooth teller line functioning, policy adherence, and operational excellence while driving client retention and business results.
Role type
Financial Center Assistant Manager
Builds
Client experience environment and operational efficiency for Bank of America financial centers
Domain
Banking / Retail Financial Services
Deliverable
product features
Required skills
Client traffic management, Business results management, Operational excellence, Coaching, Performance management, Problem solving, Prioritization, Risk management, Sales performance management
Preferred skills
Financial services industry knowledge, Mortgage/retail/hospitality experience, Bilingual skills
Technologies
N/A
Responsibilities
Manage client traffic and routing, Implement directives and leadership when teammates are absent, Drive operational excellence by engaging employees on business strategy, Interpret performance results and hold others accountable
Seniority
Individual Contributor, Management Level