Senior Operations Team Lead - 3rd Shift
Core
Overseeing operations teams and ensuring adherence to procedures in a high-volume, continuous production environment for processing customer card packages.
Role type
Senior Operations Team Lead (Production/Quality Focus)
Builds
Customer card packages via personalization and insertion equipment
Domain
Banking / Card Processing / Physical Production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, process improvement, risk management, deadline management, problem resolution, compliance enforcement, strategic planning, performance coaching
Preferred skills
Production environment experience, cards or mailing industry knowledge
Technologies
None stated
Responsibilities
Manage team workload and provide oversight, resolve day-to-day operational problems, evaluate efficiencies and implement process improvements, maintain internal and financial controls, ensure adherence to bank and regulatory policies
Seniority
Senior, hands-on IC with team management
