Microsoft M365 Senior Technology Manager
Core
Lead enterprise operations for Microsoft 365, including collaboration, messaging, voice, video, and productivity services for a 200+ resource organization.
Role type
Senior Technology Manager (Microsoft 365 Operations)
Builds
Enterprise Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive, Power Platforms, Teams Phone/Meetings)
Domain
Enterprise IT Operations / Microsoft 365 / Collaboration Technologies
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft 365 platform management, team leadership, operational strategy, stakeholder management, risk and compliance, budget management, vendor governance, incident management, capacity planning
Preferred skills
Agile solution delivery, automation, root-cause analysis, executive communication, talent development
Technologies
Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Power Platforms, Teams Phone, Cisco, managed service providers
Responsibilities
Build and manage teams to deliver technology products and services; ensure Microsoft 365 services are secure, resilient, and cost-effective; establish operating models and governance frameworks; oversee operational roadmaps for new capabilities; manage voice, video, and meeting operations including executive events; partner with cross-functional teams for integrated service delivery.
Seniority
Senior, hands-on IC with management responsibilities