Experience Design (XD) II, Product Design - Bank of America Experience Design
Core
Designing world-class, multi-modal digital experiences and AI-powered interfaces for Bank of America's Digital Platforms and Erica AI Virtual Assistant.
Role type
Senior IC Product Designer (Experience Design)
Builds
End-to-end digital experiences, conversational interfaces, web, mobile apps, and AI assistant interactions.
Domain
Financial Services / AI & Digital Platforms
Deliverable
production ML models | product features
Required skills
Multidisciplinary product design, user-centered design, rapid ideation (Lean UX, Design Sprints), design systems, quantitative and qualitative data analysis, AI agent/automation experience, design-to-code tools proficiency.
Preferred skills
Thought leadership, self-learning new design/tech skills, navigating complex stakeholder relationships.
Technologies
Figma, Copilot, Github, Lovable, Cursor, Claude Code
Responsibilities
Design and deliver advanced experience design deliverables (IA, flows, wireframes, hi-fi designs, prototypes) independently; conceptualize multi-modal interactions across conversation, web, and native apps; leverage user research, analytics, and A/B testing to inform design; collaborate with product, engineering, and research teams; contribute to and enhance design system patterns.
Seniority
Senior, hands-on IC