Financial Center Manager - Royal Ridge Financial Center
Core
Managing a financial center and its employees on a day-to-day basis, operating as a business owner to foster a team environment and client-centric culture.
Role type
Financial Center Manager
Builds
A world-class client experience environment and operational excellence for Bank of America clients.
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Coaching, Customer Service Management, Performance Management, Talent Development, Business Operations Management, Recruiting, Risk Management, Problem Solving
Preferred skills
Financial services industry knowledge, Bilingual skills
Technologies
N/A
Responsibilities
Develops talent including proactive sourcing of candidates; Manages client traffic, engagement, and routing; Manages business results through formalized management routines and coaching; Creates a world class client experience environment; Manages market-level initiative prescribed by market leaders; Drives operational excellence by engaging employees on business strategy; Manages organizational priorities and effective execution.
Seniority
Manager, hands-on IC