Senior Technology Manager Global Data-Network Operations
Core
Leading global data network operations strategy, governance, and 24x7 reliability for Bank of America's datacenter, core, branch, campus, and SD-WAN networks.
Role type
Senior Technology Manager (Global Data-Network Operations)
Builds
Secure, resilient, and performant connectivity across data centers, cloud, branches, trading floors, and end-user environments.
Domain
Financial Services / Network Operations / Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Global network operations leadership, complex multi-vendor network troubleshooting, SD-WAN management, automation and AI-driven operations strategy, financial stewardship, stakeholder management, incident management, team coaching and development.
Preferred skills
Cloudgenix, Cisco ACI, VMware NSX, Arista CloudVision, follow-the-sun support model design.
Technologies
Cisco, VMware, Arista, SD-WAN, SDN, Routing & Switching, Firewalls, Load Balancers, AAA, MPLS, BGP, OSPF, IPv4, IPv6.
Responsibilities
Define and own the strategy for data network operations aligned with business and technology roadmaps; drive transformation to data-centric, AI, and automation-first operating models; diagnose and resolve complex network issues across routing, switching, and security; manage global teams for proactive response and service restoration; track and improve operational KPIs (MTTD, MTTR, automation coverage); foster a blameless, learning-oriented culture.
Seniority
Senior, hands-on IC with significant management scope
