IT Support Engineer - Poland
Core
Deploy, maintain, and respond to incidents for factory information systems and IT infrastructure, including on-site troubleshooting during critical production periods.
Role type
IT Support Engineer (Manufacturing)
Builds
Stable operation of production and office systems, factory network environment, and smart systems (CCTV, access control, time & attendance).
Domain
Manufacturing / Solar Energy / IT Infrastructure
Required skills
Windows OS administration, macOS administration, Linux administration, Active Directory management, network troubleshooting, end-user device support, factory network environment maintenance, smart systems support, incident response, TCP/IP knowledge, LAN/WAN concepts, VPN configuration.
Preferred skills
Manufacturing industry experience, spoken English, Polish or other European languages.
Technologies
Windows, macOS, Linux, Active Directory, TCP/IP, VPN, LAN, WAN, CCTV, access control systems, time & attendance systems.
Responsibilities
Deploy, maintain, and respond to incidents for factory information systems and IT infrastructure; Provide crucial IT support during critical production periods, including on-site troubleshooting; Install, configure, maintain, and troubleshoot Windows, macOS, and Linux operating systems; Support employee end-user devices (computers, phones, mobile devices) and office equipment; Assist in maintaining the factory network environment, including switches, routers, and wireless networks; Provide support for meeting room IT equipment and AV systems; Support factory smart systems, including CCTV, access control, and time & attendance systems; Collaborate with HQ or regional IT teams to promote standardization and security.
Seniority
Mid-level, hands-on IC