Technology Services Lead – Global Markets Equities Production Services
Core
Lead a global production services team providing front-line technical support, incident management, and stability for Equities Derivatives & Swaps trading platforms.
Role type
Senior IC production services lead (global markets equities)
Builds
Stable release deployments and resilient trading application platforms for front office traders
Domain
Global Financial Markets (Equities, Derivatives, Swaps)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Linux, SQL, Python, Java, messaging platforms, monitoring tools (Splunk, Dynatrace, ITRS Geneos), ITIL, SRE principles
Preferred skills
Autosys, Ansible, Grafana, Grid computing, Tibco, MQ, Cloud, IBM OpenShift
Technologies
Splunk, Dynatrace, ITRS Geneos, Remedy, ServiceNow, Jira, Autosys, Ansible, Grafana, Tibco, MQ, IBM OpenShift
Responsibilities
Manage application platform monitoring and support; lead incident and problem management activities; conduct root cause analysis and preventative actions; produce regular reports on system stability and incident trends; coordinate with offshore/onshore support, business, and vendor partners; create on-call rotation schedules and ensure off-hours support.
Seniority
Senior, hands-on IC with team leadership responsibilities