Evening Shift - 24/7 Clinical Support Behavioral Licensed Clinician - Evernorth - Remote
Core
Deliver expert, compassionate behavioral health care via telephonic calls and scheduled appointments, providing crisis de-escalation, risk management, and case management to members.
Role type
Licensed behavioral health clinician (IC)
Builds
Clinical support services for members navigating behavioral health needs
Domain
Healthcare / Behavioral Health
Deliverable
physical/clinical work
Required skills
Crisis intervention, risk assessment, motivational interviewing, case management, HIPAA compliance, clinical documentation, evidence-based therapy modalities
Preferred skills
Managed care experience, telephonic counseling, EAP experience, CEAP certification, substance use disorder expertise
Technologies
Health records systems, telephonic platforms
Responsibilities
Assess immediate risk and clinical needs, provide real-time crisis de-escalation, develop SMART goals with members, collaborate on care transitions, document interactions accurately, navigate benefit plans and community resources
Seniority
Mid-Senior level (5+ years post-licensure preferred)