CareerPlan

Claims Officer - Cigna Healthcare

Muscat, OmanFull-time2026-10-28 → 2026-11-11
Hybrid

Core

Assess member reimbursement and provider claims accurately by reviewing medical information, policy benefits, and supporting documentation to ensure fair and consistent claim assessments.

Role type

Claims Associate Analyst (Health Insurance)

Builds

Medical reimbursement and provider claims decisions

Domain

Health Insurance / Middle East

Required skills

Medical degree (BDS, MBBS, BAMS, BHMS, Nursing, or allied health), Medical terminology knowledge, ICD/CPT coding basics, Health insurance benefits understanding, Analytical skills, Attention to detail

Preferred skills

1-2 years experience in medical claims/preauthorization, International/Middle East claims experience, Claims processing systems proficiency

Technologies

Microsoft Office, Claims processing systems

Responsibilities

Assess member reimbursement and provider claims accurately, Review claim forms and supporting documentation, Validate member eligibility and coverage details, Apply policy terms and clinical guidelines, Identify billing inconsistencies and non-covered services, Maintain auditable notes for claim decisions, Request additional information and escalate complex cases

Seniority

Entry to Junior, hands-on IC