HIH - Operational Risk Manager
Core
Lead a team of third-party risk management (TPRM) professionals to deliver risk strategies, drive business value through suppliers, and provide risk insights for critical suppliers within an innovation hub.
Role type
Senior IC Operational Risk Manager (Third-Party Risk)
Builds
Third-party risk management programs, automated workflows, and executive reporting dashboards for the Cigna Group.
Domain
Healthcare / Insurance / Third-Party Risk Management / Indirect Procurement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Third-party risk management strategy, team leadership, project management, regulatory compliance, risk assessment processes, stakeholder liaison, training curriculum development, change management, procurement lifecycle knowledge, risk intelligence platform usage
Preferred skills
Health services/insurance domain knowledge, HIPAA/BAAs experience, coaching and mentoring, industry certifications (SIG, CTPRP, CTPRA)
Technologies
Ariba, Icertis, ProcessUnity
Responsibilities
Lead teams of TPRM professionals within indirect procurement categories; Drive strategic initiatives, operational transformation efforts, and TPRM automation opportunities; Ensure 100% timely completion of all risk assessment tasks in accordance with established business SLAs; Lead or support strategic initiatives to mature the TPRM program, including tool implementations, workflow automation, and integration with other risk domains; Develop and maintain program dashboards, KPIs/KRIs, and executive reporting for senior leadership and risk committees; Provide leadership oversight for onboarding, training curriculum development, knowledge management, and succession planning; Serve as the primary liaison between Global Procurement, business units, and risk domain owners to ensure third party risk is integrated into business operations; Leverage third party risk intelligence platforms to proactively identify, assess, and monitor emerging third-party risks; Establish and maintain risk assessment processes to evaluate inherent and residual risks throughout the third-party life cycle; Manage recruiting, onboarding, and training success of new hires within GPTPMS in Hyderabad in support of building a core procurement capability; Be the point of escalation for your team during risk due diligence activities
Seniority
Senior, hands-on IC with leadership responsibilities
