Specialist, Education Operations
Core
Supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences while automating processes.
Role type
Specialist, Education Operations
Builds
Learning experiences, training and certification programs
Domain
Education / Corporate Training
Deliverable
dashboards & analysis
Required skills
Program Management, Process Improvements, Stakeholder Management, Needs Assessment, Training Delivery, Sales Enablement, Relationship Building, Strategic Planning, Collaboration, Communication
Preferred skills
Salesforce, Skilljar
Technologies
Skiljar, AI tools
Responsibilities
Support workspace creation, scheduling, and LMS updates; Review and manage candidate flagged attempts; Scrub and answer customer inquiries; Execute training and certification contracts; Run program logistics and create SOPs; Facilitate upskilling sessions; Own projects and AI innovations to scale processes; Track action items and schedules; Communicate program updates.
Seniority
Mid-level, hands-on specialist