Success Strategy and Business Operations Senior Associate
Core
Strategic thought partner and hands-on operator for Relativity Success, building an operating picture to drive value for customers and internal teams.
Role type
Senior IC strategy & business operations associate
Builds
Decision-ready operating picture for leadership to prioritize work, capacity, AI/tech efforts, and report value
Domain
SaaS / Legal Tech / E-discovery
Deliverable
dashboards & analysis
Required skills
Strategic Planning, Business Operations, Change Management, Process Improvements, Project Management, Risk Management, Cross-Functional Teamwork, Operational Excellence, Strategy Development
Preferred skills
SaaS experience, Legal tech experience, E-discovery experience, AI adoption experience
Technologies
Gainsight, Salesforce, Tableau
Responsibilities
Partner with Success leadership to support planning, alignment, and execution of operating rhythm; Gather intelligence from cross-functional teams to inform prioritization and reporting; Assess dependencies and surface conflicts to sequence cross-team work; Recommend actions with proposed courses for risks and AI-maturity signals; Contribute to executive reporting and annual planning with intelligence on adoption and dynamics
Seniority
Senior, hands-on IC