Lead SRE Engineer
Core
Driving customer confidence by assuring the quality of Relativity's software products and ensuring system availability and reliability of key platform services, specifically RelativityOne.
Role type
Lead Site Reliability Engineer (SRE)
Builds
Mid-size software projects providing SRE enhanced tools and systems to improve operational challenges.
Domain
Legal technology (RelativityOne) / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering, DevOps, System design, Kubernetes, CI/CD, SQL/NoSQL databases, Azure (PowerShell), Incident management, Post-incident reviews, Agile methodologies, JIRA, New Relic, Jenkins, Tableau, Relativity Server/One
Preferred skills
None explicitly stated as preferred beyond the required list in the text structure, though 'RCA Preferred' is mentioned for the product.
Technologies
Kubernetes, MS Azure, PowerShell, SQL, NoSQL, JIRA, New Relic, Jenkins, Tableau, RelativityOne
Responsibilities
Proactively monitoring and actioning items related to baseline performance and reliability of RelativityOne's core cloud product; Planning and coordinating mid-size software projects to improve SRE operational challenges; Leading and coaching SRE team members including onboarding; Representing SRE team goals through engagement with key stakeholders; Supporting Client Services with expertise on performance-related incidents; Leading blameless postmortem culture and driving initiatives to enhance system reliability and operational efficiency; Documenting team knowledge and continuously improving processes and infrastructure.
Seniority
Lead, hands-on IC with team leadership