End User Experience (EUX) Analyst
Core
Lead the deployment and onboarding of end-user technology within a large enterprise environment, acting as a technical subject matter expert for workplace technology.
Role type
End-user Experience (EUX) Analyst / Engineer
Builds
Enterprise end-user computing solutions, device deployment programmes, workplace technology initiatives, operating system lifecycle management, mobility services
Domain
Enterprise IT, End-User Computing, Workplace Technology
Required skills
Large-scale desktop, laptop, and mobile device deployment; Microsoft Windows 10/11 management; Microsoft Intune/Endpoint Manager/MECM/SCCM; Microsoft 365 and collaboration technologies; Active Directory; Entra ID; Device imaging; Mobile Device Management (MDM); Endpoint security controls; Operating system lifecycle management; Project delivery coordination; Managed service provider management
Preferred skills
Microsoft Endpoint Administrator Associate (MD-102); Microsoft Azure Administrator (AZ-104); Microsoft Security Administrator (SC-300); ITIL 4 Managing Professional
Technologies
Microsoft Windows 10/11, Microsoft Intune, Microsoft Endpoint Manager, MECM/SCCM, Microsoft 365, Active Directory, Entra ID, MDM
Responsibilities
Lead device deployment programmes; Manage operating system lifecycle and technology refresh programmes; Support user onboarding activities; Collaborate with Infrastructure, Service Delivery, Cyber Security, and Project Delivery teams; Ensure technology standards and performance objectives are achieved
Seniority
Mid-Senior, hands-on IC
