Home Lending Retention Specialist | Any Head Office Location
Hybrid
Core
Retain and deepen relationships with home lending customers to improve loyalty and financial wellbeing.
Role type
Home Lending Retention Specialist
Builds
Customer retention and holistic financial solutions
Domain
Retail Banking / Home Lending
Deliverable
client delivery
Required skills
Home lending product knowledge, loan servicing, health checks, lending policies and regulations, relationship building, virtual team collaboration
Preferred skills
LINX, 3270, C360, Valex
Responsibilities
Facilitate holistic conversations to identify relevant solutions, collaborate with Retail and Third-Party teams, improve bank growth through customer retention
Seniority
Individual Contributor, experienced level