Tenancy and Property Officer
Citizens or permanent residents only
Core
Client-facing position supporting the delivery of housing programs and tenancy/property management for individuals and families seeking housing assistance or residing in public housing.
Role type
Senior IC housing services officer
Builds
Client-centered housing services and tenancy support
Domain
Social services / Public housing
Deliverable
client delivery
Required skills
tenancy management, property management, client needs assessment, policy application, tribunal representation, early intervention strategies
Responsibilities
Assess client's needs and provide advice on housing options; Prepare routine cases and represent the Department at Victorian Civil Administrative Tribunal (VCAT); Apply early intervention strategies to sustain tenancies.