Senior Functional Analyst - SAP C4C / CDC
Core
Senior Functional Analyst driving SAP C4C and CDC implementations to create a 360-degree customer view for energy services.
Role type
Senior Functional Analyst (SAP C4C/CDC)
Builds
SAP C4C-powered customer experience solutions and integrations for energy utilities
Domain
Energy / Utilities / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SAP Service & Sales Cloud (C4C) design to deployment, SAP CDC support and configuration, fit-gap analysis, integration troubleshooting, Cloud Applications Studio (OData, ABSL, UI), S/4HANA/ECC integrations
Preferred skills
Utilities industry experience, CRM project delivery, BAU support
Technologies
SAP C4C, SAP CDC, Cloud Applications Studio, S/4HANA, ECC, OData, ABSL
Responsibilities
Collaborate with stakeholders to deliver SAP C4C solutions, lead fit-gap analysis, troubleshoot integrations, manage users, deliver technical solutions, ensure alignment with architecture principles
Seniority
Senior, hands-on IC