Kundenservice in der Hausverwaltung - Helpdesk Manager (m/w/d)
Core
First point of contact for inquiries from owners, tenants, and contractors via phone and email, handling damage reports, disruptions, and administrative tasks.
Role type
Helpdesk Manager in property management
Builds
Administrative support for property managers and property management operations
Domain
Real estate / Property management
Deliverable
client delivery
Required skills
Phone communication, customer focus, property management processes, MS Office, structured work, German language
Preferred skills
Real estate training, property management experience, certification as WEG or rental manager, experience with administration software or ticket systems