Staff AI-Native DevOps Engineer
Core
Own the build, deployment, and reliability of ServiceNow Otto systems across SaaS environments, including deploying and operating distributed microservices and LLM-powered agentic services in production Kubernetes environments.
Role type
Staff IC DevOps/Platform Engineer (AI-Native)
Builds
SaaS microservices, Kubernetes-native infrastructure, CI/CD pipelines, and LLM-powered agentic services
Domain
Cloud-native infrastructure, SaaS, Generative AI/LLM operations
Deliverable
production ML models
Required skills
Kubernetes, Terraform, Ansible, Helm, CI/CD pipeline design, observability, Go, Python, Bash, LLM integration, agentic AI operations
Preferred skills
Kubernetes Operators, custom controllers, technical leadership across infrastructure, operating LLM-powered systems at scale
Technologies
ServiceNow Otto, Kubernetes, Terraform, Ansible, Helm, Jenkins, GitHub Actions, Tekton, ArgoCD, Go, Python, Bash
Responsibilities
Design infrastructure automation, architect public and private cloud infrastructure, lead cross-team infrastructure initiatives, implement observability and incident response, deploy and troubleshoot LLM-powered services
Seniority
Staff, hands-on IC with strategic leadership
