Assistant Store Manager, Sunnybank
Core
Assistant Store Manager supporting the Store Manager to lead a retail team, drive customer experiences, and maintain store operations.
Role type
Assistant Store Manager (2IC)
Builds
Retail store operations and customer service experiences
Domain
Telecommunications retail
Deliverable
product features
Required skills
Team leadership, customer coaching, conflict de-escalation, retail operations, team engagement
Preferred skills
Adaptability, inclusive culture building, performance improvement
Responsibilities
Lead by example to create a high-performance culture, coach and mentor team members, handle escalated customer enquiries, support daily store operations, drive team engagement and goal setting
Seniority
Individual Contributor, supporting leadership role
