IN-Sr Support Engineer 2
Core
Design, implement, and optimize enterprise monitoring and observability platforms across hybrid cloud and on-premises infrastructures.
Role type
Senior Monitoring Tools Architect
Builds
Scalable, resilient, and automated monitoring solutions
Domain
IT Operations / Observability
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Splunk architecture, Zabbix, Elastic (ELK stack), API-driven automation, Python scripting, infrastructure monitoring, application performance monitoring (APM), log management, metrics, traces, distributed observability concepts, alert correlation, automated remediation workflows, capacity planning, tool evaluation, technical documentation, mentoring
Preferred skills
Splunk Architect/Administrator certification, Elastic Certified Engineer, cloud monitoring (Azure Monitor, AWS CloudWatch, GCP Operations Suite), container and microservices monitoring (Kubernetes, Prometheus, Grafana), AIOps platforms
Technologies
Splunk, Zabbix, Elastic, ServiceNow, Opsgenie, PagerDuty, Python, PowerShell, Ansible, Terraform, Azure Monitor, AWS CloudWatch, GCP Operations Suite, Kubernetes, Prometheus, Grafana, AIOps
Responsibilities
Design and architect enterprise-scale monitoring solutions; Define monitoring strategy, standards, and frameworks; Lead tool integrations with ITSM and automation platforms; Leverage APIs to streamline configuration and alerting; Define dashboards, alerting policies, and KPIs; Drive root cause analysis and performance optimization; Provide SME-level expertise on upgrades and scaling; Evaluate new observability tools; Document architecture and mentor teams