IT Support Specialist | Robotic Kitchens (all genders)
Core
Ensuring stable operation of cooking robots by monitoring systems, managing incidents, and optimizing support processes.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Reliable robotic kitchen systems for food preparation
Domain
Robotics / Food Technology
Deliverable
production ML models
Required skills
IT support, incident management, system monitoring, automation, process optimization, technical documentation, cross-functional communication
Preferred skills
Network infrastructure, server management, virtualization, AI/ML knowledge, workflow automation tools (n8n)
Responsibilities
Monitor robot systems remotely, analyze alerts and system states, handle incident management and troubleshooting, document incidents and develop playbooks, create automation workflows and tools, communicate with customers and internal teams
Seniority
Mid-level, hands-on IC
