Director, Customers & Market Insights
Core
Lead the development and execution of comprehensive global insights, market research, and competitive intelligence strategies for Labcorp's Biopharma Laboratory Solutions business.
Role type
Director, Strategic Insights
Builds
Actionable insights for campaign planning, performance measurement, audience segmentation, and strategic decision-making.
Domain
Biopharma, Laboratory Services, Healthcare
Deliverable
dashboards & analysis
Required skills
Strategic insights leadership, market intelligence, competitive analysis, executive communication, project management, data synthesis, AI tool adoption, stakeholder collaboration
Preferred skills
Advanced degree in business/marketing, knowledge of industry databases (UpToDate, clinicaltrials.gov, Informa suite, Definitive Health)
Technologies
Tableau, Power BI, Qualtrics, Microsoft Office (Excel, PowerPoint, SharePoint)
Responsibilities
Lead design and execution of global insights surveillance; analyze competitive landscapes and market dynamics; oversee complex projects; improve research methodologies; partner with external vendors; own executive presentations; distill data into executive-ready insights; deliver market insights for strategic planning events; connect customer insights with market trends; synthesize qualitative and quantitative data; collaborate with senior leadership on priorities.
Seniority
Director, strategic leadership