Round Rock 04 (East Palm Valley/Aw Grimes) Front End - Service Lead - Part time
Core
Lead the Central Checkout Department operations, supervising staff, managing customer service, and handling cash transactions.
Role type
Front-end Service Lead (Retail)
Builds
Customer service experience and operational efficiency at the checkout counter
Domain
Retail / Grocery
Deliverable
physical/clinical work
Required skills
Supervision, customer service, cash handling, conflict resolution, decision-making, coaching, inventory management, troubleshooting POS equipment
Preferred skills
Associate's degree, cashier experience
Technologies
POS systems, self-checkout, eComm
Responsibilities
Supervise employees in the department, approve financial transactions, manage traffic flow and staffing, maintain service inventory, troubleshoot equipment, coach partners on performance and customer service, process customer transactions, enforce store standards and policies
Seniority
Entry-level to Mid-level, hands-on IC