Serviceberater Pkw (m/w/d)
Core
Managing the entire vehicle service process from customer intake to vehicle return, ensuring customer satisfaction and mobility.
Role type
Service Advisor (Automotive)
Builds
Customer service experience and repair workflow organization for Mercedes-Benz vehicles
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Customer relationship management, repair process organization, order and appointment tracking, quality control, complaint management, team leadership
Preferred skills
Technical or commercial training, automotive industry experience, Mercedes-Benz repair experience, market and industry knowledge
Technologies
Mercedes-Benz repair systems (via careerplan.io/jobs/2503659-serviceberater-pkw-mwd-at-herbrand-niederrhein-gmbh-co-kg)
