Customer Quality Engineer
Core
Provide quality-assurance support to customers, service teams, and production operations to ensure TI products meet quality requirements and maintain production flow.
Role type
Senior IC quality engineer (semiconductor)
Builds
Semiconductor products and components
Domain
Semiconductor manufacturing
Required skills
root cause analysis, corrective and preventive actions, process improvement, customer complaint management, systematic issue identification, cross-functional team leadership, quality compliance, production flow management
Preferred skills
stakeholder management, expectation management, influence without authority, rapid environment adaptation, project delivery, customer interface
Technologies
semiconductor manufacturing processes, quality assurance tools
Responsibilities
Drive alignment within business units to meet quality requirements; act as primary quality representative for customer returns and communication; lead multi-discipline teams to solve customer issues; identify systematic issues and drive continuous improvement; ensure compliance and effectiveness of corrective and preventive actions; balance customer and internal quality indices.
Seniority
Senior, hands-on IC