Crisis and Issues Communications Manager
Core
Architect TI's issues response strategy, owning processes and playbooks to protect and strengthen reputation during crises.
Role type
Senior IC Crisis and Issues Communications Manager
Builds
Crisis response playbooks, proactive/reactive messaging, and communication strategies for internal and external audiences.
Domain
Corporate Communications / Crisis Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> dashboards & analysis (strategic recommendations) and client delivery (executive counsel)
Required skills
Crisis strategy development, real-time response execution, stakeholder management, media landscape analysis, playbook creation, executive counseling, agency partner management
Preferred skills
People management, global organization experience, high-pressure decision making, confidential information handling
Technologies
None stated
Responsibilities
Lead issues and crisis communications strategy and day-to-day response; Manage and develop the issues communications team; Draft proactive and reactive messaging on short deadlines; Counsel senior leaders on sensitive issues; Assess external media and political landscapes; Develop communications strategies to protect brand reputation; Collaborate with legal, government relations, and security; Own crisis playbooks and training programs; Respond swiftly to unexpected issues in real time.
Seniority
Senior, hands-on IC with direct reports
