Chief Innovation Officer
Core
Strategic leadership of technology, innovation, cyber security, data governance, and member-facing digital capability to improve operational performance and reduce vendor dependency.
Role type
Senior IC Chief Innovation Officer (Digital Transformation & Strategy)
Builds
Internally owned, secure, and supportable technology solutions and data ecosystems
Domain
Hospitality/Gaming industry + Enterprise Systems & Cyber Security
Required skills
Enterprise system architecture, API design and integration, Data warehousing, Cyber security governance, Workflow automation, Vendor management, Commercial build-vs-buy strategy, Board-level reporting
Preferred skills
Hospitality/Gaming industry experience, Regulated environment experience, Tertiary qualifications, Professional certifications
Technologies
SwiftPOS, Odyssey (Gaming LMO), Wirely, CRM platforms, Microsoft Excel, Cloud environments, AI tools
Responsibilities
Establish central data warehouse and trusted reporting foundation, Automate management and compliance reporting, Modernize and integrate CRM, Strengthen cyber security and third-party assurance, Develop technology and integration roadmap, Deliver high-value automation projects, Improve member communications via connected apps
Seniority
Senior, hands-on IC with strategic oversight