Parts Interpreter
Core
Expert parts advisor and order processor for retail, wholesale, and internal customers in the commercial vehicle industry.
Role type
Parts Interpreter (Commercial Vehicle)
Builds
Parts solutions, order fulfillment, and customer support for workshop and retail operations.
Domain
Automotive / Commercial Vehicle Parts
Deliverable
client delivery
Required skills
Parts catalogue interpretation, customer service, order processing, CRM management, supplier coordination, manual driver's licence
Preferred skills
Forklift licence, commercial vehicle experience, upselling
Technologies
CRM systems, parts catalogues, manufacturer databases
Responsibilities
Providing expert parts advice and solutions, managing retail and wholesale sales enquiries, picking parts for counter and workshop, sourcing parts from manufacturers, coordinating dispatch, processing orders and quotations, maintaining customer records, monitoring distributor updates.