Customer Service & Operations Analyst, Fraud Prevention
HybridNo visa sponsorship
Core
Investigate fraud prevention and recoveries queries, process and authorise transactions, and detect fraudsters to protect customers from financial crime.
Role type
Customer Service & Operations Analyst (Fraud Prevention)
Builds
Fraud detection outcomes and customer protection measures
Domain
Financial services / Fraud prevention
Deliverable
client delivery
Required skills
Fraud investigation, transaction processing, red flag indicator analysis, high-risk data analysis, money laundering reporting, stakeholder management, complex fraud claim resolution
Preferred skills
Commercial Credit Card TSYS knowledge, fraud prevention trends awareness
