Digital Product Manager, Assistant Vice President, Citi Wealth
Core
Shape the digital product suite for Citi Wealth to power customer engagement and turn strategy into measurable digital experiences.
Role type
Senior Digital Product Manager (Assistant Vice President)
Builds
Citi's digital product suite, web and digital platforms, and customer engagement platforms
Domain
Financial Services / Wealth Management
Deliverable
product features
Required skills
Product management, strategic thinking, project management, customer experience optimization, risk assessment, regulatory compliance, data analysis, cross-functional collaboration, digital transformation
Preferred skills
Experience with personalization and automated customer journeys, website management, conversion optimization
Technologies
Microsoft Office
Responsibilities
Lead development and delivery of digital product initiatives; partner with teams to design and implement customer engagement improvements; improve customer experience across online and offline channels; manage small to medium-scale digital projects from concept to delivery; guide teams on best practices and market trends; co-manage the Citi Wealth website to drive conversion and satisfaction; track and resolve production issues; assess risk and ensure regulatory compliance.
Seniority
Senior, hands-on IC with strategic influence