Product Specialist - Indices & ETF's
Core
Deliver timely, accurate multi-asset class index data and ETF market insights to support trading and investment activities for asset managers, custodians, hedge funds, and investment banks.
Role type
Product Specialist (Indices & ETFs)
Builds
Best-in-class product support, relationship management, and customer communication experiences.
Domain
Financial data & indices
Deliverable
client delivery
Required skills
client relationship management, internal system navigation, cross-functional collaboration, requirement analysis, UI/backend troubleshooting, stakeholder communication
Preferred skills
indices or ETFs familiarity, client-facing experience, Salesforce proficiency
Responsibilities
Manage incoming customer requests using internal systems, troubleshoot application UI and backend database errors, partner with product/tech/ops teams to deliver solutions and enhancements, build relationships with clients in top-tier financial institutions.
Seniority
Individual Contributor, mid-level