Customer Communications Specialist (12 month FTC)
On-site
Core
Create accurate, accessible communications for Pension Risk Transfer scheme members, translating complex pension and benefit information into clear language.
Role type
Customer Communications Specialist (Institutional Retirement Client Services)
Builds
Accurate, accessible communications for pension scheme members
Domain
Financial services / Pension Risk Transfer
Required skills
Defined benefit pension schemes knowledge, written communications creation, regulatory compliance understanding, stakeholder coordination, deadline management, data protection awareness
Preferred skills
Microsoft Word and Excel proficiency, customer-focused approach, ability to tailor communications to customer needs and vulnerability