Social Media Community Executive
Core
Build and manage online communities for an investment platform, turning audience insights into engaging social content to make investing accessible.
Role type
Social Media Community Executive
Builds
Social-first content (short-form video, posts) and community engagement for an investment platform
Domain
Financial Services / Social Media Marketing
Deliverable
product features
Required skills
Social media community management, social listening, performance analytics, short-form video creation, platform-native content scheduling, regulatory awareness
Preferred skills
Experience with Canva/CapCut, knowledge of emerging social media/AI tools
Technologies
Sprout Social, Canva, Edits, CapCut, Meta, TikTok, LinkedIn, Instagram, YouTube
Responsibilities
Respond to comments and messages in a timely, brand-appropriate way; use social listening to identify trends and audience questions; share insights with Content, PR, and Marketing teams; track engagement metrics to optimize strategy; schedule and publish content across multiple platforms; escalate sensitive customer service or regulatory issues.
Seniority
Individual Contributor