Operations Support Analyst
Core
Managing account management activities including opening/closing accounts, rate maintenance, time deposits, and dormant account monitoring within the Money Transfer Department.
Role type
Operations Support Analyst
Builds
Operational efficiency and compliance in deposit services
Domain
Banking / Financial Services
Required skills
Account management, Transaction processing, Risk management (BSA/AML/OFAC), Workflow management, Quality control, Systems maintenance, Statistical reporting, Regulatory compliance
Preferred skills
Deposit and accounting background, MS Word and Excel proficiency, Strong accounting skills, Understanding of Reg. D/Reg. CC
Technologies
MS Word, Excel
Responsibilities
Approve daily entries/transactions, Identify and resolve discrepancies, Prepare statistical reports for management, Monitor customer documents and work papers, Ensure staff training and SLA execution, Assist with system upgrades and contingency plans
Seniority
Mid-level (3-5 years experience)