CareerPlan

Engineering Manager - CX (Event)

New York, NY, USFull-time2026-11-07 → 2026-11-09
Hybrid · United States

Core

Lead the engineering team responsible for performer landing and event selection experiences on web and mobile platforms to drive conversion, engagement, and Gross Merchandise Sales.

Role type

Senior Engineering Manager (Consumer Experience)

Builds

High-visibility consumer event discovery and selection surfaces

Domain

Live event ticketing, consumer web/mobile, experimentation

Deliverable

product features

Required skills

Technical leadership, people management, system design, experimentation, data-driven decision making, commercial acumen, AI integration

Preferred skills

Experience with ranking and personalization, consumer-facing product success

Technologies

Web, mobile, experimentation frameworks

Responsibilities

Drive measurable commercial impact through engineering investments; Lead through experimentation with Product, Design, and Data; Create clarity and execute quickly on ambiguous problems; Raise the bar on talent density through hiring and coaching; Own technical quality in system design and code reviews; Apply AI thoughtfully to customer experiences and workflows

Seniority

Senior, hands-on IC with people leadership